Here at Connecting Point, we strive to not only resolve service requests in an efficient, customer satisfaction focused manner, but also to reduce overall service requests from our clients. The goal i…Read More
Why Connecting Point?
We provide IT support services & products to add value to your business
Connecting Point is the leader in delivering IT support services to companies across the Northern Colorado and Wyoming. Our years of experience and continued investment in tools, strategic partners, and IT processes have yielded a mature, as well as a respectable portfolio of project management in the IT field. We are dedicated to helping our clients meet their business objectives and to helping their businesses grow. Whether you are looking for a managed IT services program, cloud computing solutions or professional IT project delivery, our IT service provider has everything you need to meet your business’ specific needs.
Managing a business can be difficult, especially if you have to manage your own IT network, as well. Not only is it difficult, but managing your own network also requires the allocation of several valuable resources, which may hinder your ability to grow and develop your business the way you want. Connecting Point offers clients a variety of best in class managed services, known as PointCare, that have been specifically designed to help improve the efficiency, security, and availability of their network systems. Individual users may also enjoy quick resolution of issues from our fully staffed Help Desk and Network Operations Center. Our staff of professional, certified engineers also provide remote, as well as on-site proactive service to ensure that client networks and users are productive.
At Connecting Point, we provide our customers with unparalleled services that deliver consistent and predictable end-results. We are committed to delivering the most comprehensive services, as well as the best products in the industry, so we can help your business grow and flourish. Our network management and technology projects are designed to improve client networks in every way.
What Sets Us Apart From Everyone Else?
Connecting Point’s support model is made up of 5 key areas. Those areas are; Proactive Technology Management, Network Administration, Technology Consulting, Reactive Support Services and Professional Services. These combined elements address the infrastructure that supports your network, various levels of support, implementation and alignment with industry best practices and strategic business consulting. Here are highlights of our program;
- Alignment with industry best practices to enable consistent and reliable client experience
- Business consulting including a written technology roadmap aligned with your business planning and initiatives
- Analysis and recommendations on cloud, premise or hybrid computing solutions with cost and benefit analysis
- Resource rich support both remote and onsite including Help Desk, Network Administration and consistent business consulting
- Best in class security, data protection and network management tools for improved productivity and business consistency
- Process driven support systems to deliver consistent and reliable results that drive company productivity
Your business needs a solid, technological foundation that will be aligned with your business plan and business initiatives. Doing this on your own is complex, difficult and costly. Contact Connecting Point today to learn more about why we are a different kind of provider, and why our outcomes truly help businesses thrive and grow.